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My small business's experience with bulk SMS using EZ Texting.
February 03, 2020

My small business's experience with bulk SMS using EZ Texting.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with EZ Texting

We use EZ Texting to mass text our lead lists and our current client list to stay in touch with them, let them know about special offers. It works great for sending out large batches of text messages.
  • Bulk messaging.
  • Organize contacts by groups.
  • Keeping conversations together.
  • Allowing you to pull up the whole conversation with a client.
  • Get in contact with old leads.
  • Get old clients back involved.
Very quickly, once I learned how to upload my contacts into EZ Texting I was going right away. As soon as I send out an SMS I get responses. It's much faster and better than emailing.
I have been able to use the program myself. I didn't have to pay a developer or hire anyone else. I can set it up and do everything myself.
I haven't had much experience with the support team, haven't had any problems, so I put a 7.
Burst SMS is what I use now, it is old and antiquated compared to EZ Texting. It is very clunky, but it API's into Zoho easily, and I couldn't find that tie-in with EZ Texting and Zoho so had to use Burst.
It works well for bulk messaging. I find it to be the best program for bulk SMS. When it comes to sending individual messages, it isn't the best, because it doesn't tie in well with my CRM that I use. I use Zoho and I would love if EZ Texting API'd into Zoho (right now I have to use Burst SMS).