Overall Satisfaction with Fuze
We are in the process of replacing all our aging PBX systems across all Departments at all our UK sites with Fuze Voice. Long term we also see this as a global deployment. It addressed a reliability issue predominantly but has also given us a full collaborative platform to change the way we work as a business.
- Cloud deployment, so minimal Capital Expenditure investment.
- Scalable and flexible to allow for growth.
- Grants the ability to deploy globally at a lower pricepoint and with easier configuration.
- Integration with Office 365 could be better.
- Presence indicators could do with improvement.
- Better integration with Headset manufacturers would be advised.
Most of the UC platforms are similar in how they work and what they do. Fuze for us came in at a better price point and I was more convinced by the support offered and the deployment options.