1. Home
  2. Live Chat Software
  3. Gist Reviews
  4. User Review of Gist
Gist is a fantastic tool!
November 21, 2019

Gist is a fantastic tool!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Gist

Using Gist mainly as a live chat system to qualify leads. Once we qualify leads we will engage in talking to them. The idea is to only talk to the people who might be a good fit for our service and ignore others. We do this by checking what pages they're visiting.
  • The live chat widget is excellent. Minimal and loads very fast.
  • The iOS app integration is good and sends you a notification whenever someone engages with you.
  • Captures a lot of referrer information about the user so it's easy to qualify them before you even fully engage with them.
  • A better AI based chatbot which can ask pre qualifying questions.
  • Positive ROI in the form of qualified leads.
Gist is so much better in many ways.
If you have a large site and want to engage with your users in a smart way, use Gist. It's fantastic for onboarding and qualifying leads. You can automate email and capture this on the spot, which can be later used in other marketing activities such as Facebook audience building.