At the beginning stages with GiveSmart
March 10, 2024

At the beginning stages with GiveSmart

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with GiveSmart

We just signed a contract with GiveSmart in December. It was bumpy at first because there was a delay in getting started because of staff transitioning out of GiveSmart. So, we are still in the begining stages with getting our data converted. We will be using it for our donor management, events, and more!
  • Responsive team members
  • Clearly stated communication with detailed next steps
  • I think there should be a grace period of when the contract/payment actually starts since there is a great deal of back and forth communication before anything can even start with us using the system.
  • We do not know at this time
We liked that we could integrate our MailChimp newsletters and email with GiveSmart, the text messaging feature, and it seems the reporting will be easier for us.
Just not sure yet until we get our data converted over.
We are in the beginning phases of this.
We will be using these once we pull our data for the conversion.

Do you think GiveSmart delivers good value for the price?

Not sure

Are you happy with GiveSmart's feature set?

Yes

Did GiveSmart live up to sales and marketing promises?

Yes

Did implementation of GiveSmart go as expected?

No

Would you buy GiveSmart again?

Yes

Not 100% sure at the moment, but will have a better answer in six months.