Sales Intelligence
February 18, 2022
Sales Intelligence
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Gong.io
It is being used by sales for coaching, feedback, and to share with clients when necessary. It’s great to go back and add notes to calls that I am actively running. This allows me to spend more time being able to actually listen to the client and not worry about taking notes during the call, when going through demos it’s great being able to share that demo with a client after the call so they can pass it around with other team members.
- Coaching- Listening to my own calls for coaching feedback
- Learning- Listening to other calls as part of my continuing education process
- There is nothing I can think of at the moment. Gong.io is certainly the leader in their space and I find the technology very valuable.
- Positive impact to learn from mistakes
- I listen to calls multiple times to make sure I completely understand what took place during that conversation.
The biggest analytics I always look at is talk time. My goal is to always make sure the client is talking at least 50% of the time, I go back and analyze each call to make sure I am reaching those goals.
I wasn't part of the selection process.
Do you think Gong delivers good value for the price?
Yes
Are you happy with Gong's feature set?
Yes
Did Gong live up to sales and marketing promises?
Yes
Did implementation of Gong go as expected?
Yes
Would you buy Gong again?
Yes