Nice tool as it comes with G Suite
October 27, 2023
Nice tool as it comes with G Suite
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Google Chat
We are using Google Chat for day-to-day collaboration within the team. It fulfills our needs for fast communication. Within a Google Suite, Google Chat is not bad. However, if you ever used Slack - Google Chat would be not nice for you at first glance I believe. Mainly because of the missing functionality compared to Slack: e.g., missing automation and bots in my experience, markdown is not fully supported in my experience, creation of the spaces, low/missing integration with other apps (e.g., GitLab) in my experience. However for simple communication - it's not bad. To sum up, Google Chat is ok, if you need to communicate, however loses to Slack in diversity of automation, integration and IMHO usability in my opinion.
- Communication between users
- GIFs & emojis
- Creating tasks from messages and putting those in Calendar
- More versatile markdown (e.g., adding 2 levels of points, code snippets etc.)
- Provide automations and writing bots (same as on Slack)
- Improve threads (they are not prominent and easy to lose sight of)
- It has a good impact on collaboration
- It has overall good ROI
- Slack and Microsoft Teams
The main reason why we chose it - the overall G Suite solution, that we bought. We have Google Calendar, GMail & Chat built in. In order not to waste money - we decided to use Google Chat. It works fine, however, as said before, if you had experience with Slack - then you might not like it in my opinion.
Do you think Google Chat delivers good value for the price?
Yes
Are you happy with Google Chat's feature set?
No
Did Google Chat live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Google Chat go as expected?
I wasn't involved with the implementation phase
Would you buy Google Chat again?
Yes