Ok tool, did not stick with us!
December 06, 2023

Ok tool, did not stick with us!

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoTo Meeting

GoTo Meeting was a software we tried for a while before making a final decision. It was simple and intuitive. We were looking for a confering platform that everyone could use with little need for training or a big deployment. It has great video quality, and cloud storage was quite affordable. I also liked the remote control option and some integrations.
  • Remote control option
  • video conferencing for large teams
  • transcription
  • Not as reliable in slower networks
  • No free plan
  • Whiteboards and screensharing can be better
  • It did not stay, we lost our money testing it as we stuck with other tools.
  • We liked the remote control options so we looked for that elsewhere
  • We also thought something more popular might be easier on the team.
I did not select GoTo, we tested it for a while and stayed with Google Meet and 3CX and sometimes Vimeo for specific purposes.
We think it has great features to offer like remote control and simple user interface but unfortunately, all other platforms that have been in the market for longer have a lot more to offer compared to this one. I hope they continue to grow and improve reliability, remote whiteboards and pricing.

Do you think GoTo Meeting delivers good value for the price?

No

Are you happy with GoTo Meeting's feature set?

No

Did GoTo Meeting live up to sales and marketing promises?

No

Did implementation of GoTo Meeting go as expected?

No

Would you buy GoTo Meeting again?

No

It is simple and has improved over time but I want to say that others that have been longer in the market are definitely more suited and adaptable for different teams and business needs. Integrations can be improved and be more seamless, AI is becoming bigger but other platforms like zoom are way ahead of GoTo Meeting. And not having a free plan is not really a good point when there are so many that do offer that.

GoTo Meeting Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
6
Mobile support
8
Desktop sharing
8
Whiteboards
5
Calendar integration
5
Meeting initiation
5
Record meetings / events
7
Slideshows
7
Live chat
7
Audience polling
7
Q&A
7
User authentication
7
Participant roles & permissions
7
Confidential attendee list
7