Built for businesses, Grasshopper brings sanity to your phone directory.
September 19, 2019

Built for businesses, Grasshopper brings sanity to your phone directory.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Grasshopper

Grasshopper powers the phone tree for our employees. We get efficient routing and voicemail service at a great price.
  • Directory service.
  • Voicemail.
  • Local phone number.
  • Phone quality via the app can be glitchy.
  • Integration with Google Voice.
  • Grasshopper's monthly fee pales in comparison to the value we receive in centralized management and logging of phone calls from customers, from sales to support to executive functions.
Grasshopper is built for businesses and is the perfect wrapper around our team's individual Google Voice lines.
Not needing support counts as stellar support in my book.

Do you think Grasshopper delivers good value for the price?

Yes

Are you happy with Grasshopper's feature set?

Yes

Did Grasshopper live up to sales and marketing promises?

Yes

Did implementation of Grasshopper go as expected?

Yes

Would you buy Grasshopper again?

Yes

Grasshopper provides a central line for our employee directory, where we route calls to individual Google Voice numbers. Perfect for adding a layer of indirection with the main line on top of numbers that can change over time.

Grasshopper Feature Ratings

Not Rated
Answering rules
9
Call recording
9
Call park
Not Rated
Call screening
9
Message alerts
10
Mobile app for Android
8