Item: Greenhouse
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Greenhouse is used as our primary platform for managing open roles and positions in our organization. We use Greenhouse to organize, categorize and store any present and future openings for positions at our company. It is used internally by a variety of stakeholders to evaluate candidates and provide feedback during our interviewing process.

Pros and Cons

Categorization
Storing of resumes
Feedback mechanism

Clunky UX
Inability to navigate multiple candidates at once
Inability to provide instant feedback during interviews

Return on Investment

Reduction in duplicate candidates
Quick notifications resulting in shorter lead time
Singular feedback platform on candidates

Usability

Generally speaking, the platform as an information aggregate tool is very effective in assisting our organization manage, categorize and communicate about open positions and roles and the candidates who have shown interest in them. The rating we've provided is in response to a user experience that is noticeably lacking. Standard editing and searching for information are difficult with this tool.

Alternatives Considered

SurveyMonkey Apply (formerly FluidReview)

We chose Greenhouse because it had a larger footprint as an employment management platform and application. We selected this over other prospective tools because of confidence in the database structure it enveloped and how it could be simply deployed in our organization in a timely manner. We also heard good things from other partners about Greenhouse.

Key Insights

Do you think Greenhouse delivers good value for the price?

Yes

Are you happy with Greenhouse's feature set?

Yes

Did Greenhouse live up to sales and marketing promises?

Yes

Did implementation of Greenhouse go as expected?

Yes

Would you buy Greenhouse again?

Yes

Other Software Used

Atlassian Confluence, Jira Software, Zoom

Likelihood to Recommend

Greenhouse is well-suited for the hiring process. It is effective and well-placed for managing job openings, candidate resumes, and information and the provision of feedback on any candidates selected to go through the interview process. Where it is less appropriate is in the management of newly created roles and managing changes to roles.

Greenhouse - effective employment tool

Overall Satisfaction with Greenhouse