Groove: great dialer and user interface, but some bugs!
April 30, 2020
Groove: great dialer and user interface, but some bugs!

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Groove
Groove is being used by the sales organization at my company, primarily by SDRs to organize campaigns and automate dialing.
Pros
- Call-Dialer is awesome.
- User Interface helps keep me organized.
- Analytics on numbers of meetings, calls, and connects are helpful metrics.
- LinkedIn connection is great.
Cons
- Personalizing messages within flows is not able to be done at scale.
- Editing/managing templates is cumbersome.
- Positive impact for SDR team for gaining visibility to what we are doing.
- Negative impact from increased pressure to call people for the numbers even if they aren't very high priority.
Do you think Groove, a Clari company delivers good value for the price?
Not sure
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Comments
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