I can't count the # of hours I would have saved if I had Groove [throughout] my career
Overall Satisfaction with Groove
Our organization uses [Groove] as a communication tool to reach multiple folks in our BoB's. We also use the flows functions to project manage our outreach. For example, if there is a new marketing piece out, we will use that to send a first email to our contacts, then create a flow using that template, and follow up with calls and further emails.
Pros
- Syncing calls, emails, and meetings with Salesforce.
- Project managing communications and linking them with Salesforce opps.
- Maximizing the potential of our Outlook platform by being able to add templates and calendars.
Cons
- Outlook add-on to be a bit faster and smoother.
- [Ability] to remember the contact for a company that was used, and creates a report that can be synced back into SF.
- Outlook add-on.
- Salesforce sync.
- Using flows for project management capabilities.
- Able to create a flow that helped me schedule calls and emails with over 150 contacts within a 6 week period... booked multiple discovery calls.
- Saved time on data entry and admin work considerably.
- [More] accurate salesforce reports on my work output.
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
Yes
Did implementation of Groove, a Clari company go as expected?
Yes
Would you buy Groove, a Clari company again?
Yes
Groove Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Had a time where the outlook add-on was not working. Was immediately escalated to a screen share where they explained the issue and resolved it.
Comments
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