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In the Groove
January 03, 2023

In the Groove

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

We use Groove's OmniDialer for outbound phone calls, and actively use flows for phone/email campaigns. It helps keep us on task, as well as on schedule with activities and follow-up.
  • Sync to Salesforce
  • Flows to keep nurturing leads and prospects
  • Formatting prospects/contact information that is imported out of format (capitalizing letters, correcting typos, etc)
  • General connectivity issues
  • Increased productivity
  • Improved visibility into accounts/helps to nurture prospects
  • Improved note-taking, lessening administrative burden
I sometimes encounter syncing/connectivity errors, but Groove has been mostly fantastic in my use cases.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove has been exceptionally helpful in helping to track and maintain sales activities. I actively use flows, import contacts from Salesforce, and have a prospecting/follow-up plan each day.