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Business Support with Groove.
January 13, 2023

Business Support with Groove.

Vinod Nair | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Groove

It was really useful and handy during the implementation of the sales force, during the practice sessions and implementation stages. Being able to send to salesforce is a plus—solid value for the price point. The integration into SalesForce and Gmail is also incredible too, and really leverages the tools like the message and link tracking to have the best timing on calling customers.
  • Significantly less manual work to manage a large pipeline of leads and opportunities.
  • Groove has automated manual work that should have been gone years ago.
  • Implementation hurdles.
  • Significant amount of time in working properly and with our other systems.
  • Salesforce
  • Gmail
  • Email tracking
  • Customer Retention.
  • Linking Salesforce and email.
  • Reduced Costs.
My experience has been great. They're always ready and willing to help if I have a question, the setup was beyond easy, and my team enjoys the ease of the features.
  • Alvaria Compliant Outreach (Noble Systems)
Outreach Integrations are not as good as we experienced with Groove.

Do you think Groove, a Clari company delivers good value for the price?

Yes

Are you happy with Groove, a Clari company's feature set?

Yes

Did Groove, a Clari company live up to sales and marketing promises?

Yes

Did implementation of Groove, a Clari company go as expected?

Yes

Would you buy Groove, a Clari company again?

Yes

Groove allows you to log and track emails coming in and out. Groove offers an inexpensive solution for those several hundred users to still engage our constituents right from their email accounts. It's easy to use and set up. It also offers a lot more functionality and simple user management. The user experience in the flows is sometimes a challenge. It is not as clean as I'd like it to be.