Love Guru
September 25, 2023

Love Guru

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Guru

Guru is very useful for accessing company information without asking anybody for help. Sometimes they send a lot of emails, but this has gotten better over time, and you can unsubscribe from the emails more easily now than you could in the past. I would recommend Guru for companies who want to improve their internal documentation.
  • Good ux.
  • Easy to search for what you need.
  • Keeps history of recently viewed docs.
  • I'm not sure really.
  • It's pretty good.
  • No suggestions.
  • Intuitive Search Functionality for Quick Knowledge Retrieval.
  • Real-time Updates Ensure Always Current and Accurate Information.
  • Customizable Templates and Structure for Tailored Knowledge Organization.
  • Increased Productivity through Streamlined Knowledge Access and Retrieval.
  • Improved Customer Service with Quick, Accurate Information Retrieval Abilities.
  • Enhanced Onboarding Efficiency for New Employees with a Comprehensive Knowledge Base.
Intelligent Suggestions and Alerts: Guru's AI-powered suggestions and alerts help users proactively find and update information, saving time and ensuring knowledge stays current.Intuitive Browser Extension:The browser extension allows for seamless knowledge access within the workflow, reducing the need to switch between applications.Verification Workflow: Guru's verification workflow ensures that information is accurate and up-to-date, providing a level of quality control for the knowledge base.

Do you think Guru delivers good value for the price?

Yes

Are you happy with Guru's feature set?

Yes

Did Guru live up to sales and marketing promises?

Yes

Did implementation of Guru go as expected?

Yes

Would you buy Guru again?

Yes

Sales Enablement:Scenario: Sales teams often need quick access to up-to-date product information, objection-handling strategies, and competitive differentiators.Guru Suitability: Guru is well-suited for this scenario. Its search functionality and ability to provide real-time updates ensure that sales representatives have the most current information at their fingertips. Guru Suitability: Guru is highly suitable for this scenario. It
allows for easy organization and retrieval of knowledge, enabling
support teams to provide accurate and timely assistance.