Overall Satisfaction with Guru
We use Guru at work to centralize knowledge and improve productivity by diminishing imputs via chat.
We have different collections for different departments among the company as well as collections for processes that imply the whole team.
Everyone in the organization is invited to use Guru first when having some question and if the information needed cannot be found in Guru, we encourage them to document it when they get the answer.
We have different collections for different departments among the company as well as collections for processes that imply the whole team.
Everyone in the organization is invited to use Guru first when having some question and if the information needed cannot be found in Guru, we encourage them to document it when they get the answer.
- Customer Service is TOP
- Connect with Slack or other apps
- Organizing info (collections, boards, etc)
- Design of the writing interface
- Having a card under two collections
- Customizable verification window
- 40% less messages on internal chats > increased productivity
- A single knowledge database
- Noise is reduced
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
Yes
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes