Efficient, Intuitive, Effective
December 03, 2021
Efficient, Intuitive, Effective
Score 10 out of 10
Vetted Review
Verified User
Software Version
Hootsuite Enterprise
Overall Satisfaction with Hootsuite
Hootsuite gives our very small team the capacity to operate like a larger team. We can post across many social media platforms, with access to deep content development tools and in-network tools. Instagram stories can be scheduled with the use of the Hootsuite App and dropped to social with minimal taps through the system. Analytics are great and reports are customizable, can be saved and distributed to stakeholders. We have added efficiencies by utilizing tag options, campaign, and short link structuring, effectively helping us control and track content across different social media platforms. The recent acquisition and integration with SparkCentral [have] an ability to view overall messaging and way more.
- Hootsuite's dashboard setup is highly customizable and intuitive.
- Hootsuite's analytics tools are constantly audited and updated, resulting in increasingly useful reporting.
- Hootsuite's user management setup is fast, efficient, and utterly awesome. From invites to sharing existing dashboards, it makes onboarding new employees a snap.
- Hootsuite is reliably working to remain consistent through product upgrades and keep up to date with partner product changes, but it could always be done a little faster.
- Printing styles for analytics reports are less than ideal.
- Integrating add-on tools to the main system is likely in progress, but not yet a reality, requiring users to have multiple places to check.
- This tool will allow an "army of one" to find more time in a day. Everything is in one spot, the tool is efficient, effective, and intuitive.
- This tool helps us manage many people across 2 teams, hirings and vacancies occur, and this tool allows us to grant and manage permissions structure quickly and easily.
- Analytics through this tool has allowed us an opportunity to provide in-the-moment data and snap reporting, keeping stakeholders and leaders in the know about social and communications issues, sentiment, or trends.
We selected Hootsuite for its customer service structure as well as the company's philosophy on tool management. Most social media management tools stack up the same at the enterprise level, but Hootsuite's commitment to customer service put them on top of the heap for us.
Do you think Hootsuite delivers good value for the price?
Yes
Are you happy with Hootsuite's feature set?
Yes
Did Hootsuite live up to sales and marketing promises?
Yes
Did implementation of Hootsuite go as expected?
Yes
Would you buy Hootsuite again?
Yes