Great tool for the industry
February 17, 2017

Great tool for the industry

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

It is used across the board. It addressed availability issues as well as miscommunications.
  • ACM management helps plan out the year on a weekly basis
  • Ease of access from home or cell phone so you can work anywhere or check schedules
  • Alerts for schedules posted so you don't have to check all the time
  • [Don't] charge for app so it doesn't turn people away from using it
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
It is great when you are trying to reach out to all staff and all you have to do is send a broadcast message to all staff. Also using it to track employee performance is key to yearly reviews.