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Restaurant User's HotSchedules Review
Updated May 17, 2017

Restaurant User's HotSchedules Review

Jay Pierce | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HotSchedules

I have found hotschedules to be a very useful tool in managing front and back of the house schedules in a restaurant. It is easy for staff to contact each other and swap shifts. It facilitates communication to the entire staff at once. It helps with managing time off and managing labor expenditures.
  • The mobile app is very affordable and easy to use.
  • The schedule writing feature is intuitive.
  • It would be nice if employees could see everyone else's schedule, or who is working with them on the shift.
  • It would be nice to be able to write the schedule from the mobile app.
ProsCons
Good followup
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
With a smaller restaurant and a smaller staff, it is not necessary to invest in hotschedules. With 200 seats and approximately 50 employees, it really is well-suited to the size of our business.