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HubSpot for the Win!
August 10, 2021

HubSpot for the Win!

Jeff Wallace | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use HubSpot CRM for all our outbound calls to buyers and sellers, the recorded call feature allows us to drop in and pick up where the previous sales rep left off in the event that they need help.
  • The recorded call feature is great!
  • We also like utilizing the shared document feature that allows us to put the various internal documents that we use daily to close deals.
  • The HubSpot team is quick to answer any questions whenever something surfaces up
  • Inbound calls would be a great feature.
  • HubSpot CRM is very cost effective in comparison to other programs that are similar.
HubSpot CRM offers basically the same tools as other CRM's we used in the past and is half the price we are paying. There wasn't very much of a learning curve as well.
HubSpot CRM offers all the same features as Salesforce however Hubspot is easier to navigate and cost less.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is great for any sales environment; real estate, healthcare, auto, etc. the tasks, call recording, and meeting feature are great tools to keep any sales rep organized and on top of any deal that they are working on closing.

HubSpot CRM Feature Ratings

7.9
Customer data management / contact management
7
Workflow management
8
Territory management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
8
Contract management
7
Quote & order management
8
Interaction tracking
9
Channel / partner relationship management
7
8.7
Case management
9
Call center management
8
Help desk management
9
9.0
Lead management
9
Email marketing
9
8.3
Task management
9
Billing and invoicing management
8
Reporting
8
9.0
Forecasting
9
Pipeline visualization
9
Customizable reports
9
9.0
Custom fields
8
Custom objects
9
Scripting environment
10
API for custom integration
9
9.0
Role-based user permissions
9
Single sign-on capability
9
9.0
Social data
8
Social engagement
10
9.0
Marketing automation
9
Compensation management
9
9.0
Mobile access
9