Very Pleased with HubSpot for Insurance purposes
Updated June 29, 2022

Very Pleased with HubSpot for Insurance purposes

Angi Sierra | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

We use it for all of our customer's contact information as well as email and communications such as text messages. We have it a bridge to Ezlynx software for us to complete our quotes and it makes our jobs a lot easier with their assigned tasks, deal, a dashboard for sales, and communication
  • Ezlynx Integration
  • Task Management
  • Customer Contact Information
  • Duplication of customer information without prompting
  • Better time management which equals less time scrambling for information
It is much more user-friendly than the previous software I used with my old company (Chase Data). It flows very well between tabs and customer information screens.
Definitely better all around. The texting feature is much easier and the notifications when you get texts. The interface is much easier to navigate and it provides more opportunities to add in useful information that could be used at a later date for that customer.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

The best feature in my opinion of HubSpot is the Task Manager. It allows us to set tasks for ourselves or others in the company and sends notifications when those tasks are due.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
10
Opportunity management
7
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
Not Rated
Interaction tracking
10
Case management
10
Call center management
8
Help desk management
8
Lead management
Not Rated
Email marketing
Not Rated
Task management
10
Billing and invoicing management
8
Reporting
9
Forecasting
6
Pipeline visualization
10
Customizable reports
10
Not Rated
API for custom integration
Not Rated
Role-based user permissions
8
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
10
Compensation management
10
Not Rated
Mobile access
Not Rated