Here is what happened
December 17, 2021

Here is what happened

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Simplifying the sales funnel process while giving a clear view of clients targeted and prospects to be met.
  • Integrations.
  • Domain catch-up from websites.
  • Tracking tasks and tasks flow.
  • Simple in customizing.
  • Showing the properties needed chosen in the main windows.
  • Customized Task View for sales reps that groups all what is due and overdue.
  • Some bugs that glitch the system sometimes.
  • The process of creating reports can be more user friendly.
  • Increase productivity.
  • Increase accountability and goal orientation.
  • Visualize all funnels and make them simple to management.
Less clicks, more work done.
More organized AND customizable.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

No

Would you buy HubSpot CRM again?

Yes

When it's a big company and it has a lot of admins & line managers the cost will accumulate with the integration and reports needed.

HubSpot CRM Feature Ratings

Customer data management / contact management
9
Workflow management
7
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
8
Interaction tracking
8
Case management
9
Call center management
8
Help desk management
7
Lead management
9
Email marketing
8
Task management
9
Billing and invoicing management
8
Reporting
9
Forecasting
7
Pipeline visualization
9
Customizable reports
8
Custom fields
10
Custom objects
7
API for custom integration
8
Role-based user permissions
9
Single sign-on capability
9
Social data
7
Social engagement
9
Marketing automation
8
Compensation management
9
Mobile access
8