Item: HubSpot CRM
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use Hubspot CRM in several ways. For example, we use it to communicate with potential client prospects, using sequences of calls and emails. With the platform, our contacts and businesses are located in a central hub creating ease of use. By tracking emails, calls and deals within the company each team member has full visibility of the collective information thanks to Hubspot CRM.

Pros and Cons

Create email and call sequences to reach out to prospects
Track all communication with clients
Monitor and view other work done by colleagues

Having a calendar that maps out future tasks. Right now you can only see some upcoming
Contacts can be linked to multiple companies rather than just one
Having multiple owners to contacts created

Return on Investment

Increased sales rep adoption
Easier financial tracking
Long-term tracking much easier

Usability

Hubspot CRM is a more user-friendly and accessible platform than others I've used before. All the tools can be used by all the team members and the processes are simple.

Alternatives Considered

Salesforce CMS

None

Key Insights

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Likelihood to Recommend

Hubspot CRM is great for contact management when in sales. It's great for interacting through different communication channels such as websites, email, phone calls, and social media. All the data is consolidated and easily accessible to the company's employees. Also, all the information is achieved for later use.

HubSpot CRM for Sales

Overall Satisfaction with HubSpot CRM