Hubspot = GREAT CRM
August 19, 2022

Hubspot = GREAT CRM

Cierra Turner-Bailey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I am new to using HubSpot CRM and find it perfect to be able to track everything I need. The dashboards and reports also make it incredibly easy for everyone on the team to see how the company is doing in real terms. The email sequences, templates, and work flows as well are also all incredibly great tools that make my life and work day more manageable which is key on such a small team. I will for sure recommend HubSpot CRM to anyone and everyone as a great tool for everyday business use.
  • Sequencing emails.
  • Tracking changes to information.
  • Being able to quickly and efficiently pull up information about deals and contacts.
  • Have more options to customize reports.
  • Changing colors of reports in HubSpot CRM to match company branding would be great.
  • Great tracking tool.
I have used Salesforce a bit and I like HubSpot CRM better overall. It's more user-friendly.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

HubSpot CRM is a great CRM as it is highly customizable and relatively easy to use and find what you need in it.

HubSpot CRM Feature Ratings

Customer data management / contact management
10
Workflow management
7
Opportunity management
3
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
5
Interaction tracking
5
Case management
7
Call center management
8
Help desk management
7
Lead management
8
Email marketing
9
Task management
10
Billing and invoicing management
1
Reporting
6
Forecasting
5
Pipeline visualization
6
Customizable reports
7
Custom fields
8
Custom objects
5
API for custom integration
6
Role-based user permissions
6
Single sign-on capability
6
Social data
7
Social engagement
7
Marketing automation
6
Compensation management
6
Mobile access
2