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Perks of Using HubSpot CRM
August 20, 2022

Perks of Using HubSpot CRM

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM is very useful. I use it for my daily work and activities, like all I need to do in my work is done in HubSpot. I use it to manage my pipeline, scheduled tasks, completing sales process, sending quotes and invoices, sending emails, calling prospects and even managing account and adding details.
  • Sending automatic emails once lead status is changed.
  • Actions done in each account are automatically recorded.
  • Email and SMS notifications are on time.
  • The system should have notifications if there are duplicate accounts.
  • Automatic detection if the information i.e phone numbers or email address are already in a certain profile.
  • Call recording availability in Hubspot
  • It really helps a lot as it manages the leads very well.
  • Increased in sales
  • Able to select the prospects and non- prospects
This is way more useful than the CRM, there are a lot of things that we can do in the HubSpot and very user friendly. It has précised details when it comes to the things we have done in the account, and notifications are very helpful as well. Over all it is the best system so far.
We can do a lot of things in HubSpot CRM and yes there are a lot of functions we can use. It doesn't take so much time to transfer to another page as well or to do. It is very fast, very accurate and very user- friendly, I would recommend this to everyone.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Hubspot CRM is very helpful in managing the account and managing the pipeline. I like it when it is very easy to use and very accurate. I think everything we do in HubSpot is automatic. When I changed the lead status, it will automatically send an email. And also tasks are very manageable.

HubSpot CRM Feature Ratings

9.3
Customer data management / contact management
10
Workflow management
9
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
9
9.0
Case management
10
Call center management
7
Help desk management
10
10.0
Lead management
10
Email marketing
10
9.7
Task management
10
Billing and invoicing management
10
Reporting
9
9.7
Forecasting
10
Pipeline visualization
10
Customizable reports
9
9.0
Custom fields
8
Custom objects
9
API for custom integration
10
8.5
Role-based user permissions
7
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
8.5
Marketing automation
9
Compensation management
8
8.0
Mobile access
8