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Satisfaction in just few clicks.
Updated June 30, 2023

Satisfaction in just few clicks.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

I'm using it for email sequences, automated email templates and follow ups. Tasks reminders or client follow ups, deal monitorings. It addresses the hassle of sending email blasts which can be done in just few clicks with hubspot. Also helps us with timely monitoring of client transactions or communications on a large scale sales level.
  • Email Sequences
  • Timely task reminders
  • Activity monitoring
  • Email logs and responses
  • Contact ownership being transferred upon uploading an update on contact information via contact list import
  • Contact ownership being transfered when the company ownership is being transferred as well.
  • Accuracy in status of email opens, clicks.
  • Decreased on manual sales activities
  • Increased productivity due to automation
  • Decreased manual workload
Basically, the taks automation, email sequences automation, email integration with gmail, outlook, etc.. And the integration with third party applications like Zoom, google calendar, apollo, linkedin, just to mention a few, is something that I haven't experienced with the previous crm that I have used. And I'm surprised that those features are possible in one crm.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

Hubspot is very well suited for email blasting with timely follow up and automated sending of follow up email as well. It also gives you timely reminder to follow through on the emails you have sent to yourncontacts. Also with the team activity reporting, it shows all the timely activities done by each member of the team.

HubSpot CRM Feature Ratings

10.0
Customer data management / contact management
10
Workflow management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
10
Interaction tracking
10
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
10.0
Lead management
10
Email marketing
10
10.0
Task management
10
Billing and invoicing management
10
Reporting
10
10.0
Forecasting
10
Pipeline visualization
10
Customizable reports
10
9.7
Custom fields
10
Custom objects
10
API for custom integration
9
10.0
Role-based user permissions
10
Single sign-on capability
10
Not Rated
Social data
Not Rated
Social engagement
Not Rated
10.0
Marketing automation
10
Compensation management
10
10.0
Mobile access
10

Using HubSpot CRM

11 - Sales, Marketing, Admin
2 - Technology enthusiast, exploratory
  • Client management
  • Deals monitoring
  • Email automation
  • Task monitoring
  • Sales monitoring
  • Better monitoring of up coming sales
  • Faster tracking of lead status
  • Faster sending of emails
  • Payroll automation
  • Time in/out of employees
  • Sales commission automation
Hubspot is very helpful with my current job.