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The total package in one spot!
July 07, 2023

The total package in one spot!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

Currently we use hubspot to track all of our sales as well as marketing/sales information that goes out to the public.
  • Tracking emails to clients
  • Keeping track of sales
  • Organizing customer information
  • Creating custom reports to provide us great detail
  • Speed
  • More options for classification
  • More user friendly report builder
  • Savings
  • Growth
  • Organization
Hubspot has been a great addition to our company
N/A

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

I like how we can see all past deals of a customer under their information. Also has been great using the integrations.

HubSpot CRM Feature Ratings

7.6
Customer data management / contact management
Not Rated
Workflow management
7
Opportunity management
8
Integration with email client (e.g., Outlook or Gmail)
7
Quote & order management
8
Interaction tracking
8
8.3
Case management
9
Call center management
8
Help desk management
8
6.5
Lead management
6
Email marketing
7
7.0
Task management
7
Billing and invoicing management
7
Reporting
7
7.0
Forecasting
8
Pipeline visualization
6
Customizable reports
7
6.7
Custom fields
7
Custom objects
6
API for custom integration
7
7.0
Role-based user permissions
7
Single sign-on capability
7
6.5
Social data
6
Social engagement
7
7.5
Marketing automation
8
Compensation management
7
7.0
Mobile access
7

Using HubSpot CRM

11 - Sales and marketing
3 - quick learning, open to new ideas
  • sales
  • marketing
  • organization
  • Track leads
  • Track emails going out
  • Organize sales
  • Sales
  • Marketing
  • Organization
Works great for us but would like some more functions