Great software so far
July 08, 2023

Great software so far

Issabella Trornu | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

My company use HubSpot CRM for managing sales and also tracking if an email has been view. Thumbs up for that feature.
  • Giving notification when someone views a mail
  • Giving multiple options for contacts info
  • Getting access to information of a company by pasting the website. It makes the job easier
  • Prompting you when a data has already been captured
  • Had a challenge whereby internet was great but couldn’t access HubSpot CRM for sometime
  • In my opinion, The mobile app is more complicated to use than using laptop
  • Forcing user to use a different device to verify her account, what if the user has just one device to access HubSpot CRN
  • Revenue growth
  • Increased sales adoption
  • Cost savings
It’s easier to use and makes work presentable and transparent.
Other crm software my company has used are so complicated and it took us days to fully understand certain features. Also, HubSpot CRM gave us details of the company just by inserting the website making it easier to know the exact details we’re looking for. Moreover, it made work easier because you could mail an individual using the software.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

It well suited for sales because you can track everything activity in there

HubSpot CRM Feature Ratings

Customer data management / contact management
7
Workflow management
8
Opportunity management
Not Rated
Integration with email client (e.g., Outlook or Gmail)
10
Quote & order management
Not Rated
Interaction tracking
9
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
9
Email marketing
9
Task management
9
Billing and invoicing management
Not Rated
Reporting
Not Rated
Forecasting
7
Pipeline visualization
Not Rated
Customizable reports
Not Rated
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Role-based user permissions
9
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
5