Love it!
Updated December 20, 2023

Love it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

  1. Pipeline management
  2. Upsell Opportunities
  3. Record calls to help store data
  4. Workflows to bulk send emails
  • Pipeline management is very visually appealing , making it easy to understand and organise my clients
  • Dashboards are very helpful at giving me an overview of my performance to date
  • Sequences are needed to help send sales emails
  • Grouping contracts and companies all in one place. We have a lot of multiple venues which could all be under the same company.
  • Not something that I am personally involved with
I haven't used any other software.

Do you think HubSpot CRM delivers good value for the price?

Not sure

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

I wasn't involved with the implementation phase

Would you buy HubSpot CRM again?

Yes

  • Well suited - Visually looks great and easy to navigate, support team is amazing at answering my issues.
  • I feel there is a lot of things in hubsport that I am not aware of which would be good to know more of to help me manage my pipeline
  • I don't think hubspot is as good at predictions or grouping the correct companies and venues together

HubSpot CRM Feature Ratings

Customer data management / contact management
6
Workflow management
7
Opportunity management
6
Integration with email client (e.g., Outlook or Gmail)
8
Quote & order management
Not Rated
Interaction tracking
Not Rated
Case management
Not Rated
Call center management
Not Rated
Help desk management
Not Rated
Lead management
Not Rated
Email marketing
Not Rated
Task management
7
Billing and invoicing management
Not Rated
Reporting
8
Forecasting
5
Pipeline visualization
10
Customizable reports
8
Not Rated
Custom fields
Not Rated
Custom objects
Not Rated
API for custom integration
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Not Rated