Helps growing small businesses in providing excellent customer service
December 18, 2023
Helps growing small businesses in providing excellent customer service
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with HubSpot CRM
HubSpot CRM helps us organize our clients' data, enabling us to personalize our strategies based on their needs and preferences. With HubSpot CRM, we can easily categorize and segment client profiles that we believe can best consume our marketing messages. Inline with our belief in inbound marketing, our content strategy is aligned to help our clients find the right insurance product they need easily.
- Being able to segment the prospect based on where he/she is in the sales funnel
- Organizing communications between our team and clients or prospects
- Reporting for analytics
- More flexibility (I might need some Marketing Hub features soon. Marketing Hub is a lot more costly yet I won't need all the features anytime soon)
- It made my team track customer and prospect activities
- Through reporting, we can easily track if we are within our sales goal during a specified period
- Simple automation support our operations infrastructure
Years ago, when I decided we needed a CRM software, I started exploring Sales Force but I was overwhelmed by its interface. After stumbling upon HubSpot, my first impression was its interface was more into my liking.
Do you think HubSpot CRM delivers good value for the price?
Yes
Are you happy with HubSpot CRM's feature set?
Yes
Did HubSpot CRM live up to sales and marketing promises?
Yes
Did implementation of HubSpot CRM go as expected?
Yes
Would you buy HubSpot CRM again?
Yes