Item: IBM FileNet Content Manager
Rating: 8
Author: Jamie Smith

Use Cases and Deployment Scope

Due to the large amount of unstructured data used in our organization's day-in-day-out operations, we use IBM FileNet Content Manager for effective management and storage. This data includes briefs, documents, software packages, and records. Our use of IBM FileNet Content Manager has made accessing these files seamless and secure. In addition to managing these files on one platform, we also enjoy automated workflow.

Pros and Cons

Workflow automation
Single platform for storing and managing data
Manage compliance with requirements and security

Firstly, their user interface is outdated and can be upgraded to meet the new age
Also, reduction in software upgrade time, it is often time-consuming.
The reporting functionality requires a new age upgrade too.

Return on Investment

Time-saving
Quick automation
Manual cost reduction

Alternatives Considered

OpenText Documentum and Hyland Document Filters

While all the above-listed software is a content management system that offers document management, workflow automation, and compliance features, each has its own specialty. However, IBM FileNet Content Manager in contrast to these products is more user-friendly, has a lower cost of ownership, a stronger partner ecosystem, and stable success track records and users that outstand the other alternatives.

Key Insights

Do you think IBM FileNet Content Manager delivers good value for the price?

Yes

Are you happy with IBM FileNet Content Manager's feature set?

Yes

Did IBM FileNet Content Manager live up to sales and marketing promises?

Yes

Did implementation of IBM FileNet Content Manager go as expected?

Yes

Would you buy IBM FileNet Content Manager again?

Yes

Other Software Used

Amazon Web Services, Amazon Elastic Compute Cloud (EC2), Microsoft Azure, Microsoft Dynamics 365 Customer Service, Amazon S3 (Simple Storage Service)

Likelihood to Recommend

Briefly, IBM FileNet Content Manager has been proven helpful from both first-hand experience and reviews, with Bulk/voluminous amount of unstructured data. Also, it is a go-to for organizations heavy on data security and regulatory policies. Similarly, organizations with complex workflows that require automation will find this service helpful.
From another lens, organizations with small data sets, and loose regulations might not essentially need this product due to its heavy-duty service designation, albeit they can still use it.

Twinkle Seamless Automation & Management Software

Overall Satisfaction with IBM FileNet Content Manager