Faster ROI with lower cost of production with IBM RPA.
September 26, 2022

Faster ROI with lower cost of production with IBM RPA.

Jill Davidson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

We are happy since we deployed this product due to minimized manual work and extreme digitization of most work processes. There is increased ROI from all the sectors. Automation of workflows in has influenced faster growth and saved us time and cost. The data analysis team has created a robust work plan in order to achieve the set targets and tackle large volumes of data that runs across the enterprise.
  • Digitization of data models with new technological systems.
  • Acceleration of operations through automations.
  • Tracking workflows.
  • Saves time and reduced production cost.
  • Interpretation of data from the dashboard is difficult for new users.
  • Maintenance cost and licensing is costly.
  • I am impressed by the overall performance.
  • There is faster recorded growth with positive Return on Investment.
  • Cost of production has been reduced.
  • There is efficiency across the workflow infrastructure.
Integration with Google Hangouts has been great since our customers can get services quickly. Automated notification alerts enable our customer service team to attend to each missed call and message from our clients and partners. It has enhanced better collaboration across the company, and each employee has recognized this great step ahead. IBM RPA saved the company a lot from losing production and keeping everything running during the lockdown.
It has saved us a quarter of the overall time that we used to achieve the set objectives. Automation of most tasks and projects have increased the quality of outcome since there are reduced errors. We have attracted many clients due to increased and timely service delivery. Data volume that we used to analyze within a day can now be done in five hours.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

It identifies areas that require robots for faster operations and tasks that require automation to boost productivity. It saves my team a lot of time that we used before for data analysis, leaving more room for planning. It eliminates common errors that cannot be detected manually and quickly troubleshoots challenges that slow operations. It has done great work since we created successful robots to take over repetitive tasks.