IBM Robotic Process Automation Full review
December 29, 2022
IBM Robotic Process Automation Full review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with IBM Robotic Process Automation
In our organization we had a lot of manual process of updating day to day activities and the data was never in an organized format since every team uses different formats. It was really hard for us to manage it and it took a lot of man hours to do this activity which was an overhead. With help of IBM RPA we were able to automate using bots to significantly save man hours and cost.
- Monitoring
- Easy to build
- Really good AI which adapts quickly
- Cost effective
- More availability of supported format data
- Interactive dashboard
- Option to add it to other tools as well
- Saved a lot of man hours
- Efficiency of the team improved
- Better management of data
We did not have to integrate it with the other platforms because our use case was different. I have seen the demo of the chat bot on 3rd party messaging apps and websites, it functions really well efficiently and effectively. It saves cost to the company and have reduced number of queries flowing to the support.
We had 10 people in our team and each one of us spent 1 hour daily to structure the data which is 10 hours a day and 50 hours a week and 200 hours a month. It has significantly reduced the FTE utilization and team members are able to utilize this time to do other work.
IBM is much better compared to any player in the market. They are fast to build, and deploy it as well as test the bots. Dashboard is good and gives a full picture. AI works like a charm, quick to learn and you will see desirable results really soon. Support from IBM is the best.
Do you think IBM Robotic Process Automation delivers good value for the price?
Yes
Are you happy with IBM Robotic Process Automation's feature set?
Yes
Did IBM Robotic Process Automation live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of IBM Robotic Process Automation go as expected?
Yes
Would you buy IBM Robotic Process Automation again?
Yes