IBM RPA has greatly improved our banking financial processes by automating all our complex and repetitive processes. Amazing AI robots to increase productivity.
January 15, 2023

IBM RPA has greatly improved our banking financial processes by automating all our complex and repetitive processes. Amazing AI robots to increase productivity.

Rahma Berrima | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Robotic Process Automation

Over the past 2 years IBM RPA has greatly transformed how we used to go about all our banking financial processes by making sure it streamlines all the financial processes over a short period of time. We've seen customers trusting our services and hence increasing our business ROI. Through the easy to develop RPA bots they've been making our work so easier by automating all the time wasting, repetitive and tedious tasks that could have taken employees lots of time to get them completed. It also the best because it works unattended and ungodly hours where no humans can really work so we are able to save working hours and eliminate all human errors and manual effort is highly reduced. Talking of support team they've been so much helpful and reliable 24/7.
  • We use the RPA easy to use bots to let them do all the manual processes and work on our repetitive and time consuming tasks.
  • Reduced lots of human errors that used to occur for example when feeding data or making data transfers.
  • Saves lot of working hours and eliminate human labour by letting the bots work unattended.
  • I love the support team it has been top-notch and supportive 24/7.
  • Price is one of the biggest challenge many organisations face. Should consider lowering the price package.
  • Other than the price everything has been working exactly how we wanted it.
  • Excellent AI bots for automating all our banking financial processes.
  • Reduced working hours by 60% and production costs by 65%.
  • Increased productivity by intelligently automating all our clients.
Its been easy integrating this tool with outstanding Zoom for effective communication and project management.
Through the AI bots we've been able to automate all our repetitive tasks and time and consuming tasks hence we've saved a lot of hours and cut cost down.
By imitating human actions, reducing errors that affects our business development and processes. I like IBM RPA because it has all the solution for our financial banking processes and making our clients are more satisfied with our services. It has greatly reduced work hours and reduced human errors by reducing how often we input data.

Do you think IBM Robotic Process Automation delivers good value for the price?

Yes

Are you happy with IBM Robotic Process Automation's feature set?

Yes

Did IBM Robotic Process Automation live up to sales and marketing promises?

Yes

Did implementation of IBM Robotic Process Automation go as expected?

Yes

Would you buy IBM Robotic Process Automation again?

Yes

The best thing with IBM RPA it's tailored specifically to the needs of the users requirements. Through the AI bots that do all the work for us it has greatly improved our processes and also cut down lots of productions cost by 65A%. We all depend on this tool to make sure our customers are not facing any challenges with their banking processes.