Robust Customer Advocacy Platform
June 12, 2023

Robust Customer Advocacy Platform

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Customer Advocacy

Overall Satisfaction with Influitive

We have been using Influitive for the past 5 years and it has been a gamechanger for our overall loyalty and advocacy program. The platform is very user friendly and also has all the functionality which we need to engage with our customers and create meaningful impact on the business. Our efforts in generating peer reviews, both on G2 and elsewhere, as well as gathering product feedback, driving event registration, amplifying our social channels, and developing a reference group have resulted in significant success. Additionally, these efforts have helped us to strengthen our relationships with our customers. In addition to this, The exceptional support provided by our account and support teams has been essential in enabling us to comprehend and effectively utilize all the features of Influitive.
  • Customer Advocacy
  • Review generation
  • Referrals
  • Reporting and Dashboard
  • Integrations
  • Increased brand value
The cruciality of our account and support teams' exceptional assistance cannot be overstated in our efforts to comprehend and make the most of all the features of Influitive.
It helped us in tracking overall engagement and also helped us in centralizing the overall advocacy efforts for our organization.

Helped us in tracking all the acts of advocacy and syncing them with our internal systems for creating a holistic view.

Do you think Influitive delivers good value for the price?

Yes

Are you happy with Influitive's feature set?

Yes

Did Influitive live up to sales and marketing promises?

Yes

Did implementation of Influitive go as expected?

Yes

Would you buy Influitive again?

Yes

Our experience with Influitive has been remarkable for our customer reference program. Because of its user-friendly interface, managing our reference requests and monitoring our reference activity feels effortless. Additionally, the integrated rewards system effectively motivates and engages our advocates. The Influitive team's constant availability to offer support and guidance is a plus. We enthusiastically recommend it!