If you are looking to either launch or renew an advocate program, look at Influitive
November 09, 2018
If you are looking to either launch or renew an advocate program, look at Influitive
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Influitive AdvocateHub
Influitive AdvocateHub is being used at Quadient to power our Advocate Program, called The Quad. This function is based out of our Corporate Marketing department, and is an influential piece of our sales and marketing channels. This addresses customer affinity, brand proof, onboarding, training, and product development.
It is additionally being used by our HR department to fuel our Peer Recognition program, and is being utilized beautifully.
It is additionally being used by our HR department to fuel our Peer Recognition program, and is being utilized beautifully.
- Automated point distribution based on activity
- Segmentation - we are able to really drill down and personalize the customer experience in the hub using this
- Automated rewards - we use Tango quite a lot, and it simplifies recognizing our advocates all digitally, and in real-time
- Layered targeting rules would be great - where we can use the same criteria, and apply it to multiple groups/segments for 1 activity
- Peer to peer point transfer (with admin approval) for advocates to gift to each other
- Increased Referrals
- Increased Reviews
- Brand Awareness
We went with Influitive AdvocateHub as it really checked the majority of our requirements list. And if there are things that we need, they are always willing to help us work through work arounds and solutions. I find them reliable and extremely professional and knowledgeable. The competitors are as well - but the user network is really top notch so you're covered in the entire ecosystem.