Senior Salesman Relies on InsideSales.com
November 17, 2017

Senior Salesman Relies on InsideSales.com

Andrew J. Wright | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with InsideSales.com

Our company uses InsideSales.com primarily for the sales department in connection with SalesForce. I do not have visibility into the entire company as for the full use. I am sure managers and executives review information pulled. I use InsideSales.com to log calls, track contact made with my clients and review through voice recordings if I need to go back to review details we spoke about. InsideSales.com provides a solution to tracking phone calls which is easily reviewed.
  • I use Local Presence when I call my customers. This shows that I am calling from a local number even when I am calling from out of state. I find that I make many more contacts with this feature than I have before just calling from my normal desk number.
  • I use the call recordings feature quite a bit to go back and review what the customer and I talked about. The link inside SalesForce connects through InsideSales.com. This recording is saved to my clients account and can be shared with other team members or management if necessary.
  • The auto dialer through InsideSales.com helps me go through my SalesForce client list quickly and efficiently. I just click next and I am onto my next customer in my pipeline.
  • I use InsideSales.com normally and every function I use does what I need.
  • The Return on Investment for my personal business has been very positive. I use InsideSales.com so much, I rely on it and could not do my business without it.
I did not personally select InsideSales.com over another product. My company chose this product. I am just a user of InsideSales.com. I used another product created internally in the past. InsideSales.com is much better and I would never dream of going back. The ease of use and the integration into my daily sales schedule through SalesForce is just what I need.
InsideSales.com is well suited for sales departments, as this is where I use it. I would think call centers, customer service representatives and anyone that works on the phone could use this. I use SalesForce with InsideSales.com. I am not sure if there is a stand alone product or if it needs something else to operate.