Quick and Easy
March 23, 2023

Quick and Easy

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Intercom

The main purpose of Intercom is to figure out the customer journey and at what level the users is using the product, as well as other firmographic details about the user. One thing i really like about Intercom is that it a native integrations with almost all the tools in the market its like one tool fits with in any martech

Pros

  • Native Integrations with tools
  • Tracking Customer Journey
  • Attribtuion
  • User Behaviour

Cons

  • User Journey Recordings
  • Product/App Tracking Capabilities
  • UI can be Improved
  • 2X Growth
  • 2X Website Traffic
  • 2X Customer support
I reallly like this tool and use it in daily activites for understaing the leads location, users jouney, what pages to optimise futher for seo and much more usecase it will be helpful for every marketing teams in atleast more than one usecase I am sure who everuses it everyone loves it
We inegrate this tool will almost all the tools we use. As i mentioned in the earleir questions, Intercom has native integrations with almost of marketing tools which will make it stand out leader in the market.

Do you think Fin by Intercom delivers good value for the price?

Yes

Are you happy with Fin by Intercom's feature set?

Yes

Did Fin by Intercom live up to sales and marketing promises?

Yes

Did implementation of Fin by Intercom go as expected?

Yes

Would you buy Fin by Intercom again?

Yes

One thing i really like about Intercom is that it a native integrations with almost all the tools in the market its like one tool fits with in any martech.

The tool can be used to track the lead jouney it shows the location of the signed up user and also other details like the pager that all user visited and munch more

Fin by Intercom Feature Ratings

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