Overall Satisfaction with Intercom
Intercom works for us.We use this program to answer customer's inquiries. This is where I spend the majority of my work day helping our customers. It is a very efficient tool and allows me to do my job with ease. Everything is right where I need it. I love Intercom.
- Saved responses
- Navigation made easy
- Resolve issues quickly
- Combining messages would be nice
- Blocking certain spam messages
- great customer satisfaction
- increased engagement
We are able to easily take a ticket and discuss it on our other tools and it makes our job that much easier. It is integrated with our onboarding tool and is awesome.
I have not used another product like Intercom, but this is the best for sure.
Do you think Intercom delivers good value for the price?
Yes
Are you happy with Intercom's feature set?
Yes
Did Intercom live up to sales and marketing promises?
Yes
Did implementation of Intercom go as expected?
Yes
Would you buy Intercom again?
Yes