JIRA works
August 14, 2019

JIRA works

Tory Trone | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with JIRA Software

JIRA Software is used by the website development group. It tracks our new projects, our system bugs, and system problems. We use it to communicate with our workers who are off-site. We also use JIRA with Github to number our Git branches. Using JIRA's ticket codes keeps everything in sync and reduces problems.
  • Project tracking
  • Individual task tracking
  • Integration with Github
  • Communication with team members is adequate but not as good as other software
  • Not as many software integrations as I would like
  • Can't delete tasks unless you are super user
  • Project teams are able to work more effectively.
  • Keeps team on task
JIRA does everything you need but has a steep learning curve. JIRA also a somewhat difficult user interface. It takes some getting used to. However, everything you need to have a fully working and customizable project management software system is in place for you to use. I still prefer it to many other PM software solutions out there.
We haven't needed to use their support much.
JIRA Software is excellent for tracking large individual projects. It is able to break apart these projects into individual tasks. The Kanban board feature lets all users easily see how the entire project and tasks are progressing. The Status system is customizable to your business workflow. You can also assign tasks to even larger Epics, so you can track multiple projects.

Evaluating JIRA Software and Competitors

Yes - We were using Wrike before JIRA, but switched to JIRA because of it's Kanban board feature.
  • Price
  • Product Features
  • Product Usability
  • Third-party Reviews
I would more fully evaluate the softwares integration with other third party applications.