1. Home
  2. Project Management Software
  3. Jira Software Reviews
  4. User Review of Jira Software
Jira is Great for Advanced Users
May 13, 2021

Jira is Great for Advanced Users

David Crawford | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jira Software

[Jira Software is] used by developers who are on contracts with companies that support its use. It solves the problem of managing software projects and progress.
  • It integrates with all of its projects, like Bitbucket
  • It has dedicated client apps for iOS, and Mac
  • Ridiculous amount of customization and integrations
  • Features that are "on" by default are overwhelming to users new to Jira
  • Image embedding in tickets via url doesn't work, we always have to upload them
  • Moving lots of cards quickly glitches boards out, you have to do it slowly otherwise when you move a card, it might not actually move
  • Sprint board tracking
  • Integration directly into bitbucket and confluence
  • Customizations for specific production processes
  • Planning stage takes longer, because of initial setup of Jira projects
  • Development time is shorter, because planning & setup was put together well, and took it's time to be quality
GitHub projects is great for simple planning. It's on the opposite end of what Jira [Software] is providing. Jira is advanced and customizable, GitHub is simple and focused. If you have a complex production environment, Jira is better suited.

Do you think Jira Software delivers good value for the price?

Yes

Are you happy with Jira Software's feature set?

Yes

Did Jira Software live up to sales and marketing promises?

Yes

Did implementation of Jira Software go as expected?

I wasn't involved with the implementation phase

Would you buy Jira Software again?

Yes

[Jira Software is] well suited for a complex production environment, because of the vast swath of customization options and automations. If you use Bitbucket, it works even better and can integrate with commits and branches directly. Really allows for visibility into developer's progress. If your production is simple, this might be way too much for you, it can be overwhelming.