Overall Satisfaction with KnowBe4 PhishER
Phishing is a constant battle. PhishER helps augment our security team by giving us the ability to automate tasks. We're able to use the built-in AI and ML to review reported or suspected phishing messages and take action on them without the need for a Security Analyst to review each report individually.
- Automation
- Reporting
- Security
- Blacklist integration
- Mitigating active phishing attacks
- Isolates email threats
- Frees up security resources
- Provides reports on phishing trends
Security Analysts are freed up to work on other tasks instead of reviewing all phishing reports. Because some/many of the reports end up being spam rather than actual threats, PhishER does a great job of analyzing the reported messages. It takes on action on the message where appropriate and also notifies the users right away.
We use PhishML and PhishRIP for analyzing reported messages and automatically removing threats from all mailboxes company-wide. We use PhishFlip to transform real-world reported messages into innocuous test messages we can use to test and train our employee base. We attempted to use the PhishER blocklist but were not successful.
Security Analysts have more time to work on other, higher priority issues. Employees get near-real-time feedback on their reported messages instead of waiting for a person to pick up the ticket, review the report, and respond.
PhishER has a streamlined user experience that makes it easy to implement and manage.
Do you think KnowBe4 PhishER/PhishER Plus delivers good value for the price?
Yes
Are you happy with KnowBe4 PhishER/PhishER Plus's feature set?
Yes
Did KnowBe4 PhishER/PhishER Plus live up to sales and marketing promises?
Yes
Did implementation of KnowBe4 PhishER/PhishER Plus go as expected?
Yes
Would you buy KnowBe4 PhishER/PhishER Plus again?
Yes