KnowBe4 is a robust, well-rounded platform delivering quality content and a breadth awareness reinforcing modules/plugins
May 12, 2022

KnowBe4 is a robust, well-rounded platform delivering quality content and a breadth awareness reinforcing modules/plugins

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • Kevin Mitnick Security Awareness Training
  • KnowBe4 Cybersecurity Awareness Posters
  • KnowBe4 Training Modules (e.g. Common Threats, Creating Strong Passwords, GDPR, etc.)
  • The Security Awareness Company Content Library
  • Popcorn Training
  • Canada Privacy Training Modules

Overall Satisfaction with KnowBe4 Security Awareness Training

Comprehensive information security awareness training to deliver content to all organization members. The phishing module is helpful to reinforce awareness training and reduce click rates over time. Tracking of completion is helpful and allows us to attest to our clients we have and deliver awareness training so that their client information/data is safe. The platform has automation built in to alleviate administration tasks once it is set up and running; this is helpful when the response team is not large.
  • Wide breadth of content and training modules available for delivery
  • Automation within the platform to 'set and forget'
  • Not just training content but a number of posters, media, and gamification to reinforce the content being delivered
  • Customer ideas/recommendations take time to become implemented
  • Certain modules could use some updating to be more user friendly
  • Reduction of phishing click-rates by 60% in the first annum
  • Gamification increased training completion by over 20%
Better automation and more module content are available than other evaluated solutions. The bundling of modules and competitive pricing made this a very attractive option and one we are happy with. Additional content like training posters and content related to supporting a full security awareness month is very helpful in creating a fully rounded awareness program, all within one platform.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?


Are you happy with KnowBe4 Security Awareness Training's feature set?


Did KnowBe4 Security Awareness Training live up to sales and marketing promises?


Did implementation of KnowBe4 Security Awareness Training go as expected?


Would you buy KnowBe4 Security Awareness Training again?


Regularly rotating new training content allows the material to stay fresh and keeps our users interested rather than bored and feeling forced to complete another 'formality'. KnowBe4 updates content annually and also adds content throughout the year meaning there can always be something new. Also, the type of content is varied and can be interactive.
User management is easy. We use it integrated with the active directory and the plugin will automatically ingest users and groups once configured the first time. This makes onboarding and automating training for new users very easy.
Training completion, phishing campaign click rates, acceptance of policies and related signoffs, scores on quizzes, industry comparisons vs your organization's current scores/rates/stats.
Awareness training is a must-have for any organization, yet it can be tedious to implement when having to track and manage all the content yourself. KnowBe4 excels in this area. The delivery of a wide range of content can be fully automated to ensure and enforce completion while allowing users flexibility in the way they set up their awareness program. Further modules like phishing are great examples of ways to reinforce training content through regular assessments of the organization. I do not believe there is any organization that could not benefit from this awareness training provider.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
Multilingual Training Content
Training Gamification
Industry-Specific Security Training
Individualized Security Training Plans
Phishing Simulations
Security Reporting
Integration with Security Tech Stack
Role-based user permissions
Single sign-on capability