Item: Lusha
Rating: 8
Author: Verified User

Implementation Rating

The implementation process was quick and smooth. We met with the rep to answer our questions and get a brief overview of how to use Lusha, installing the extension, and what different terms mean and how it differed from our previous software. My only negative was that we had a meeting scheduled and it needed to be rescheduled with allowed for a couple days of usage within my team and there were several questions that went unanswered until the meeting took place the following week.

Use Cases and Deployment Scope

Lusha is used as our primary prospecting tool to gather contact information for contacts we already have (but are missing phone numbers, emails, etc). We also use Lusha to locate additional contacts and import them to Salesforce. The extensions and exporting make the day run smoothly and make outreach fast!

Pros and Cons

Locating additional contacts at an organization
providing emails and email formats
finding office numbers, cell numbers, and email addresses

bulk loads are cumbersome and difficult to use
contact names pull incorrect contacts intermittently (John Smith, pilot, instead of John Smith, Architect)

Return on Investment

able to reach more prospects
increase number of firms I am working at one time
locate contact info in half the time than searching the website or LI (LinkedIn) of the company/firm

Data Accuracy

I am not sure how Lusha compared as far as pricing etc. I know that our team has grown significantly over the last 6 months and our meetings booked, closed won, and overall our business has grown with the help of Lusha.

Alternatives Considered

We previously used infotelligent, which was similar, but seemingly more expensive for nearly the same result. There was a learning curve with migrating over to Lusha, but overall we seem to be doing well as a team.

Key Insights

Do you think Lusha delivers good value for the price?

Yes

Are you happy with Lusha's feature set?

Yes

Did Lusha live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lusha go as expected?

Yes

Would you buy Lusha again?

Yes

Other Software Used

Salesforce CMS, LinkedIn Sales Navigator, Outreach

Likelihood to Recommend

There are several companies listed in Linkedin with contacts listed on the People page of the Company Linkedin, however, when opening the Lusha extension, it shows there is no information for the company.
Larger companies with more employees have a better chance of having at least 1 or 2 employees listed in Lusha and I can then take the formatting of the email, for example, to guess what the email may be for the contact I am actually prospecting.

Lusha helped my team!

Overall Satisfaction with Lusha