MailChimp is a Chump
Updated January 10, 2020
MailChimp is a Chump
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mailchimp
A year after I wrote the worst review possible of this terrible company, they have the nerve to try to bribe me with $25 to revise my review. Ok - here is my revision: MailChimp is the absolute worst mail system I ever tried and I will never ever ever use it again. I use Vertical Response and encourage everyone to try VR because it's cheaper and better in every way. MailChimp overcharged me, blocked my entire list and caused me to miss an important campaign. Why? No reason - my valid email list was simply blocked by their system and they have no customer service to help. The worst mail system ever and I will never use it again. MailChimp cost my company valuable time and using MailChimp led directly to a loss in revenue. Never, ever again and I hope MailChimp goes out of business - today! Bye!
- They tried to bribe me for a good review - really bad form Mailchimp - I hate you!
- They avoid any and all contact with their customers really well
- They put systems in place to protect themselves and make your life difficult
- Opt in email requires a phone number. However, MailChimp has no phone support. Fail.
- They block valid opt in email addresses with no recourse to unblock them other than sending their email to MY recipients to reconfirm something they already did. No - you don't get to contact my customers to reconfirm.
- Overpriced for what they offer. Total waste of money for what I got, especially since they blocked thousands of valid emails on my opt in list.
- They cost me money by blocking thousands of valid emails. I lost thousands of dollars when the mailchimp automated system stopped my campaign with no valid reason, no explanation and no customer service to help.
- No positive impact - they think they can push customers around
Vertical Response is the best mail service. They are very professional, a better value, have an excellent online editor. Vertical Response provides everything I need. Vertical Response always leads to more income whereas Mailchimp only cost us money and wasted time. Yes Vertical Response. No to mailchimp.
Mailchimp's integration failed because by the time I got to the final steps of implementation, the system blocked my valid opt in emails. The entire system failed. I will never use mailchimp again. It's the worst mail system ever. Their interface may look modern but that's all. The actual function is terrible and there's no customer service.
none - no success. Mailchimp was a complete fail.