Feature filled if you can handle a massive learning curve
May 02, 2018

Feature filled if you can handle a massive learning curve

Cole Ericson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Email Marketing Solution

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

We use Marketo across marketing, sales, and customer experience. It helps us send email updates and nurtures, track event and content engagement, and prove business value.

Pros

  • Easy to customize emails and landing pages
  • Simple lists structure
  • Smart forms management

Cons

  • Analytics are fragmented
  • Analytics depend heavily on salesforce opportunity data
  • Nurtures are complicated to understand. There’s no simple trees like in Pardot
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
Drive inbound pipeline growth and customer retention.
Marketo’s architecture makes database segmentation easier than HubSpot which relied too heavily on lists. I do miss the dashboards on every object like I had in HubSpot. Marketo’s wiziwig email with drag and drop features makes customizing an email more pleasant than with Pardot that relies too heavily on an original template. You also don’t have to create a separate list to send an email like you do in Pardot which makes managing lists much lighter. Pardot’s reports are also not customizable like in Marketo.
Best in class integrations and drag and drop process building

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
10
Dynamic content
9
Ability to test dynamic content
8
Landing pages
10
A/B testing
7
Mobile optimization
6
Email deliverability reporting
9
List management
10
Triggered drip sequences
9
Lead nurturing automation
8
Lead scoring and grading
9
Data quality management
10
Automated sales alerts and tasks
9
Calendaring
7
Event/webinar marketing
8
Social sharing and campaigns
7
Social profile integration
7
Dashboards
8
Standard reports
7
Custom reports
6
API
7
Role-based workflow & approvals
8
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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