Marketo for health care communications
March 11, 2021

Marketo for health care communications

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo ContentAI

Overall Satisfaction with Marketo

Marketo is used by about half of our organization currently and is being set up and enabled for the remaining areas over the course of the next year. We use Marketo to send marketing emails, internal employee communication emails, and for secure, lead-generation forms on landing pages that we embed on our website.
  • Detailed
  • Complex
  • Functional
  • Complex
  • Not simple to use
  • User interface
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
The goal for internal communications is to ensure our employees have the latest news and announcements they need to do their job. For our marketing emails we are generally communicating with current patients or prospective patients to let them know about our health services and to provide news and general health and wellness information.
Marketo is much more complex than these others. That's a double-edge sword because there seem to be a lot more intricate campaigns and workflows that can be developed, but it is not turnkey at all. So working with an expert to get set up with Marketo will likely be necessary to start with.
Marketo seems to be very well suited for sending automated marketing email campaigns. It can pull in leads from users who fill out forms that can be embedded on your own website or on a Marketo landing page. It seems to work well for these types of scenarios from what I have seen.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
10
Dynamic content
9
Ability to test dynamic content
9
Landing pages
9
A/B testing
Not Rated
Mobile optimization
10
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
6
Standard reports
6
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated