Marketo is a powerful platform.
July 05, 2021

Marketo is a powerful platform.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics

Overall Satisfaction with Marketo

Marketo is our marketing automation tool. We use it for executing our email marketing programs, building landing pages, building lead and contact lifecycle management, lead scoring, marketing analytics, [and] executing virtual events, just to name a few. It is primarily used by the marketing operations team and integrated demand generation team. It serves as a platform for lead generation.
  • Marketo is very sophisticated compared to others in the market. You can build very complex programs.
  • You can build automation. Currently we have about 2000 trigger programs and it runs well.
  • It is highly modular and scalable.
  • The user interface could be improved. They have improved after being acquired by Adobe, but there is still room for improvement.
  • Marketo is quite slow in terms of processing.
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
  • Product Launch- We use it for product launches so we can drive awareness.
  • Upsell and Cross Sell - We use Marketo for creating nurture streams for customers to make them aware of new products which in turn drives revenue.
  • Lead Management - We use this for increasing conversion rates
  • Prospecting/New Business - We work with multiple data partners to expand our database so we can market to them
Marketo is way better than any automation platform out there. It can handle complexity and is scalable.
It is well suited for a company which is mid sized and aiming for 20% growth rate. It could be overkill for very small companies with smaller addressable markets.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
6
Dynamic content
6
Ability to test dynamic content
Not Rated
Landing pages
10
A/B testing
10
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
10
Event/webinar marketing
10
Social sharing and campaigns
10
Dashboards
10
Standard reports
Not Rated
Custom reports
Not Rated
API
10
Role-based workflow & approvals
10
Customizability
Not Rated
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated