Must-have collaboration tool
November 27, 2019

Must-have collaboration tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We been Office 365 users for a number of years now, using many of the products offered under the Enterprise bundle. When Teams was initially launched and made available on our tenant we immediately jumped and started using it with a pilot team. Needless to say, having seen other products before we were shocked by the lack of some major functionalities that one would think are basic. Still little by little, they started to roll out as needed. Today, Teams is being used internationally across the organization not only internally but also with client and is our main form of communication and collaboration.
  • Organized and intuitive which drives adoption.
  • New features being introduced on a regular basis.
  • Available across different platforms and devices.
  • A handful of times we've seen some systems performance issues caused by Teams. Microsoft should be a little more thorough with testing prior to update releases.
  • Allow cross-platform communication.
  • Users are now getting much faster answers and the information they need.
  • Allow us to have a platform that serves many functions throughout the organization.
  • Keeps users more engaged with projects and tasks.
Because it is a Microsoft product, integration with all other products in the Office 365 suite is seamless.
Communication from support is very poor.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Microsoft is well suited for companies of all sizes. We have seen companies as small as 7 people and as large as 1000 using it. It is very well suited for organizations looking to promote collaboration between team members, departments, and even with external customers. Due to its simple UI, user adoption is also very easy.