Overall Satisfaction with MINDBODY
Mindbody is used in our organization for client database, scheduling, emailing, etc. It allows all employees to keep track of all business aspects of the organization and gives clients and members the ease of scheduling and maintaining their membership and appointments at the gym. The reporting options are phenomenal and allows others to gauge their stats.
- Scheduling is a breeze.
- Reporting is customizable and thorough.
- Excellent customer service.
- User interface could be a bit more modern.
- It would be nice for management to be able to make a field required.
- A bit pricey.
- Client retention has increased.
- Improved ability to manage members.
- Automated reminders decreased no shows.
I have not used any other software that is similar.
Do you think MINDBODY delivers good value for the price?
Yes
Are you happy with MINDBODY's feature set?
Yes
Did MINDBODY live up to sales and marketing promises?
Yes
Did implementation of MINDBODY go as expected?
Yes
Would you buy MINDBODY again?
Yes