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MIP Great Software for Non-Profits
Updated February 23, 2024

MIP Great Software for Non-Profits

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Nonprofit Technologies (NPT), legacy product

Overall Satisfaction with MIP Fund Accounting

I use MIP Fund Accounting to process accounts payable, journal entries, generate vendor and payroll reports. We are nonprofit for workforce development; we sponsor our clients with short training and financial help to pay for training expenses. MIP allows me to run reports to see the exact amount that we have spent on each client. In the past this was an issue being able to get the total money spent on a specific client or grant, with MIP it is easy and user friendly to run a report to get this information.
  • Accounts Payable
  • Accounts Receivable
  • Journal entries
  • Processing Payroll using HR Management and EWS
  • End of the year W-2's and W-9's
  • Building Reports
  • to be able to process more personalize reports to generate information
  • MIP has allowed me to get better at my job as a nonprofit accountant.
  • MIP Customer Service Support is great on helping solved some of the issues that I have encounter.
  • The system has crashed on me during a couple of occasions and my work is gone. The work should save automatically.
MIP has allowed my department to process financial reports on a timely basis. It is a great advantage to be able to process multiple reports when trying to compare the financials of the company.
We would love to renew our yearly contract. However, there is always a long wait from the moment we sign the quote to the moment we received the actual invoice so we can pay the amount to renew.

Last year, our service was cancelled for the same reason. I was able to contact our representative and said, hey you never sent us the invoice.

This year it looks like we are going to have the same issue since we signed the quote a couple of months ago and still haven't received the actual invoice.
MIP HR Management works well for us because MIP was able to help us on personalizing the software according to our needs for better performance.

Do you think MIP Fund Accounting delivers good value for the price?

Yes

Are you happy with MIP Fund Accounting's feature set?

Yes

Did MIP Fund Accounting live up to sales and marketing promises?

Yes

Did implementation of MIP Fund Accounting go as expected?

Yes

Would you buy MIP Fund Accounting again?

Yes

MIP Fund Accounting, Viewpoint HR Management
When processing AP, the program settings are easy to follow for data entry. Same thing with processing Journal Entries

When Building reports, is not very using friendly but it is not impossible either. It just takes a while to get the system to do or process the report using the correct fields.

Support from Community Brands

Customer Service is always available to help and to answer any question we might have. They also have the availability to log into our system and walk us through the steps or process needed to accomplish the task. If the issue cannot be resolved right away, they will take our information and create a case. If this is the case, they are good at following up and finding solutions.
In person training courses during the MIP Conferences & also online training available thru Abila University.
My staff accountant manually altered the leave hours accrual by mistake. I had to contact MIP Customer Service to correct the issue. The MIP Representative open up a case and her supervisor followed up with a solution. He walked me through the process of fixing each employee's accrual hours. When corrections were finished, all the accruals were corrected and ready to process staff payroll.
Not Applicable to my organization.

Using MIP Fund Accounting

4 - 1. The first person helping us on supporting the software is our IT guy Todd. He will contact MIP if an update is needed and contact them directly if there are any issues with the software performance.
2. We have 3 people working on Fiscal, including myself.

I have taken multiple classes offered by MIP to train myself on how to use the system. The classes and the instructors are very helpful. My preference is to do the in-person training, but I have found the online training is really good as well.

I support the controller and I depend 100 percent on MIP reports for payroll, benefits, accounts payable and accounts receivable to do my job. It is very useful to be able to run reports and play with the settings to have the system retrieve the information that I need in order to best do my job.
  • Building Reports for Financial Reporting
  • Payroll Processing and reports
  • Accounts Payable, we process a large amount of payables.
  • Audit trail
  • Running reports to analyze the data.
  • Budget control, it is essential when managing multiple state grants.
  • Finding discrepancies by comparing multiple JV Entries on one report
  • Supporting our company when adding new grants
  • Creating a larger payroll database since our company is growing.
  • Budgeting the new grants
3 - 1. Controller - Responsible for the overall fiscal procedures of the company as well creating financial reports to support the CEO and the Board Members
2 Payroll Specialist - Adding new employees, responsible for processing payroll on a timely manner and employees' benefits.
3 Accounting Specialist - Accounts payable, Accounts Receivable, budget tracking for multiple grants, Creating reports to support the controller. Using MIP to reconcile bank statements.

Evaluating MIP Fund Accounting and Competitors

Not Sure
  • Integration with Other Systems
  • Ease of Use
MIP is perfect for Non-Profits. The part that I love the most about MIP is that it leaves a good accounting trail behind.
It is easy to process reports to provide to the CFO, CEO, Board of Directors, or the CPA Firm.
My favorite part is to be able to export my reports to an Excel Spreadsheet.
I was not part of selecting MIP to use as the main accounting system for my organization. However, I do not see the company using a different accounting system any time soon. MIP is does a great job supporting our company's accounting, financial reporting and payroll needs.
The benefit of being able to process payroll and accounts payable in house it is great because it gives us more control for accuracy and to have our employees paid on time.

MIP Fund Accounting Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes, we did purchase the annual support and we keep renovating our contract every year. It is a great option to have when running into issues or problems with accounting. The MIP team is very knowledgeable and very supportive. They have helped me create reports to satisfy the CPA auditors requests during audit time.
Yes - At the beginning of last year, there was a glitch in processing payroll where the MIP system was not creating the direct deposit report needed to be uploaded to the bank. I called MIP and I reported the issue, and I was told there was a glitch/bug due to the new years' updates. However, the MIP representative was very helpful and found a way for me to skip these steps and generate the report needed using other functions within the system.
I have use MIP since 2012 and I love how the system works and the flexibility to be able to retrieve any repots at any time.
The system is very reliable, and I can always trust that my information or data reporting is accurate.
It is also easy to explain when training a new Fiscal person.

Using MIP Fund Accounting

  • Reporting
  • Accounts Payable data entry
  • The section where I can design my own company checks
  • At end of the year for tax purposes
  • Reports can get a little bit tricky, but it is helpful to have MIP Support for help.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
I have used this system for about 12 years now and I still learning how to use it. It always surprises me how there is another report to learn to achieve my data reporting goals.
It is great to have a system that you have used long enough to feel comfortable with but also a system that allows you to learn new ways to report and enter data into the system.

MIP Fund Accounting Reliability

MIP is easy to install and use on my work laptop. I can still use the software when travelling for work or when working from home. It is always reliable and effective.
This applies to other people on our organization as well. Employees who need access to the MIP database are able to access it from their desktop computers or laptops.
Yes, MIP is available to use and to create reports when needed. It is rare when the system is not working. I have used MIP for about 12 years now and I only remember a couple of times when the system wasn't available. However, did not take long for the issues to be fixed and for the system to be available.

Integrating MIP Fund Accounting

Having all these other Modules integrated to our main MIP accounting system makes the job easier and the data to flow better.
When processing payroll, I love the availability of running payroll reports having all Information integrated from the EWS and HR Management System into one data for better results.
  • MIP HR Management
  • EWS Payroll System
  • Bank Reconciliation
The integration was easy because we had MIP support all the time.
The training available to help with these modules are a great learning tool.
  • Not at this moment
  • File import/export
Excel and PDF, I believe.
It is a great a useful tool to have multiple ways to integrate the data for the benefit of financial reporting or for budgeting purposes.
It is also a great tool to be able to generate accurate and professional reports to provide to the CPA firm or Board of Directors.

Relationship with Community Brands

The vendor was great on providing us our yearly quote for the maintenance fee. The quote was clear and easy to understand. The timing of the communication was a little bit late, however, she was very helpful and provided the right information.
The vendor was great on following up with the quote provided and offer to help us in any way possible.
N/A
Follow up, Always follow up and always review the quotes and ask questions.

Upgrading MIP Fund Accounting

Yes - Yes, the most recent tax tables update for 2024 went very smoothly with no glitches or any delays.
Last year, we experienced a few glitches on our system after the new version was installed, however, MIP Customer Service was very quick on helping us to take care of the issues we were having.
  • Accurate Tax Information for processing W-2 for the end of the year
  • Faster & better performance when running payroll and taxes reports
  • To have the peace of mind that our tax forms are correct and completed on time
  • Faster performance
  • Better and more detailed payroll reports